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Tuesday, November 06, 2018

Sidekick update for HTTPS protocol adoption

The beginning of December 2018, Electrolux will change the internet protocol used for connecting to its servers in order to improve the security of its applications; the current HTTP protocol will be replaced with the secure HTTPS protocol.

The adoption of the HTTPS protocol will not affect the SidekickPC users who are currently using the 3.7 version of the program.

Users who are still using SidekickPC 3.5.0.2 (or an older version) will get an error message after the protocol switching.

As soon as these users will try to activate (or deactivate) their license ot try to update thei local database, the following error message will appear:

 
 

To avoid this issue, there are two possible solutions that must be performed BEFORE the switch to the new protocol.
 
The first possibility is upgrading SidekickPC to the 3.7 version before December 2018: user should simply run a full database update and accept the upgrade proposal: