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Welcome to Sidekick Enterprise Solution

Sidekick is one of the standard solutions created by Global Technology Center (GTC) on behalf of the after sales support organization. The main target of this system is to provide field support personnel with a handy tool that, together with proper interface modules, simplifies the execution of the diagnostic procedures and that allows an easy way to configure electronic boards. 
You can visit the public pages of this portal and get a general idea about this system.  GTC and the support team are constantly improving the system.  If you want to stay up-to-date, please visit this site frequently.
If you need to get an account to enter the restricted area, please get in touch with the support team (Contact Us).

Current quotation: "To support mother and father, to cherish wife and child and to have a simple livelihood; this is the good luck." (Buddha)

Latest News

Thursday, April 11, 2019
End of support for Windows XP and Vista
Starting with version, SidekickPC will no longer support Windows XP and Windows Vista. As a consequence, the SidekickPC Support Team will stop supporting Windows XP and Vista installations starting from 01/06/2019.

Wednesday, December 05, 2018
Planned downtime due to Sidekick system update
There is an expected downtime of the Sidekick application that is planned on Thursday December 6th from 2.30 PM until 5.30 PM CET.

Tuesday, November 06, 2018
Sidekick update for HTTPS protocol adoption
The beginning of December 2018, Electrolux will change the internet protocol used for connecting to its servers in order to improve the security of its applications; the current HTTP protocol will be replaced with the secure HTTPS protocol.

Version 2.5.14 - November 2018 Electrolux Terms Of Use